Frequently Asked Questions
When will my server be ready?
Our servers are instantly created as soon as the payment is received and confirmed. When your order is placed, you will receive a confirmation email, and another email when the Game Panel account has been created. As soon as you login, you can start up and install your new server!
What hardware does your hosting use?
Our game hosting services use highly reliable and powerful equipment, with a wide range of different Intel CPUs and configurations. We are always taking steps to make sure we are using the latest technology in for our game servers. All servers are based on 100% SSD storage!
Where are your servers located?
We have several locations accross the globe, and this is growing as fast as we can! We offer servers in North America and Europe, and plan to expand into Asia and South America as technology permits.
Can I test your servers before I buy?
Yes, we have Public Community Servers available on our home page, that allow you to test our servers. Currently, all community servers are based in our New York (US) location.
What if the server version or mod pack I want isn’t listed?
We can install any mod pack or server version that you would like. Just let us know through our support system, and we will be more than happy to set it up for you.
Do I get a control panel with my server?
Yes, all of our servers include a feature-rich control panel. Our panel gives you complete control over your whole server. You can access the chat & console, our file manager, backups, schedules, etc. We have knowledgebase articles to help with using our panel, but if you have any questions please contact our support team.